Custerian now has a full suite of programmes which their employees aspire to attend, whether it be soft skill, professional or technical, and this has also now been incorporated as part of the onboarding programme of new employees. Through programmes like advance Excel or power BI, right through to professional qualifications in areas such as project management, the company is able to upskill and cross skill their workforce, driving productivity and encouraging longevity of employees.Claire said: Through the scheme, we have been introduced to companies we know we can go back to for specific module training and any soft skill training.”
The company underwent significant changes last year, with three staff members moving on to progress their careers and moving from an SME to a corporate environment.
“Having upskilled some of the team through the talent retention and development strategy it has potentially supported these individuals to progress their careers in the roles they went on to fulfil.
“However, although we lost those employees, we were able to utilise the team’s cross training and upskilling in order to reduce the risk of lost productivity. We have new team members now and we are able to put them through the same training with the companies we access through the skills team.”
Talent and skills support is an important element of the many support functions on campus at Sci-Tech Daresbury and is open to all. For more information click here